Uber said on its third-quarter 2026 earnings call on Wednesday, November 4, that AI agents booked four rides and about 500 Uber Eats orders during the week of Halloween, its busiest week in October, according to TechCrunch, which reported the figures the same day. Uber and Uber Eats handled roughly 320 million trips and orders that week, per CFO Balaji Krishnamurthy.

The figures

  • Rides: four booked through an AI agent.
  • Uber Eats: about 500 orders placed by an AI agent. More people used agents to order food than to book rides, but the volume was still small.
  • TechCrunch notes the average ride booking takes about 50 seconds in the app and reordering a favorite food about 90 seconds, which it says suggests agents may not save much time.

What executives said

  • CEO Dara Khosrowshahi on the low volume: “It is very, very early and very limited traction that we are seeing so far.” He said Uber hopes adoption will grow.
  • On agents as a business opportunity: “We think that is another opportunity to reach our platform.” He said he expects agents to be a net positive for demand: “We think it will be a net positive in terms of demand on the ecosystem.”
  • He noted there are about eight major AI assistants on the market, expected to grow to more than 10, and said, “Every single AI system company is talking to us.”

What the article does not say

TechCrunch does not name any specific AI agents or platforms Uber has integrated with.

Context from TechCrunch

The article cites the personal AI agent startup Instinct raising funding at a $10 billion valuation, Meta’s Muse reaching more than 10 million users and becoming the top app in Apple’s US App Store, and DoorDash reporting only a few hundred orders from AI agents. It also notes that OpenAI, Anthropic, Google and SpaceXAI (Grok) offer AI agents. Lens covered another agent-shopping step in its post on Amazon’s text-to-shop Alexa.

Sources and notes

This post is based on TechCrunch’s report by Sarah Perez (1:56 p.m. PST, November 4, 2026), which cites Uber’s third-quarter earnings materials and a transcript of the call. Lens did not read those sources, and the figures are Uber’s own.

Image: a smartphone held on a car dashboard vent mount, by Shixart1985 via Wikimedia Commons, licensed under CC BY 2.0; cropped. Stand-in photo; it is not related to Uber and does not show the events described.